Operations Agent

Location: 16 Bromells Road, Clapham, SW4 0BG

Salary: Commensurate with experience

Hours: 37.5 hours per week, Monday – Sunday

Reporting to: Head of Operations

Annual Leave: 20 days plus public holidays

Benefits: Subsidised Healthcare, Pension Scheme, Overseas Familiarisation visits

Attraction Tickets Direct are seeking an enthusiastic and trustworthy individual, with a high attention to detail, to join our young, dynamic, and forward thinking organisation. We are the UK’s number one, want to be the best in all we do, and want to have fun doing it - does this sound like you? 

Key Roles and Responsibilities

• Dispatching documents and tickets to customers
• Answering customer telephone enquires
• Telephone sales (support when required)
• Brochure despatch
• Dealing with email enquiries
• Liaison with courier companies
• Manage hotel bookings from key accounts

Skills and Attributes

• Minimum 2 years relevant experience
• Self motivated with excellent customer service skills
• Innovative, and driven to exceed targets
• MS Excel and Word experience
• Good organisation skills with high attention to detail
• Excellent Time management
• Flexible attitude to working hours in line with business needs
• A desire to succeed, and have fun doing so

To apply for this role, please send your cv with a covering letter to david@atdtravelservices.co.uk